If for any reason you’re not happy with your new padel racket, you can return it to us within 30 days of purchase for a full refund. However, the racket must be in its original condition, with no scratches, marks, or any other signs of heavy use or damage.

To initiate a return, please contact me VIA whatsapp and provide your order number and reason for the return. I can then provide you with instructions on how to proceed with the return process. Please note that shipping costs associated with the return are the responsibility of the customer.

Once we receive the returned racket and verify that it’s in its original condition, we’ll issue a refund to your original payment method. Please allow up to 10 business days for the refund to be processed.

Thank you for choosing our online padel store, and we hope you enjoy your new equipment! – Ewan 🙂

Yes, we ship worldwide! We use DHL Express to ensure that your order arrives quickly and safely. Depending on your location, delivery times can vary, but we typically expect our customers to receive their orders within 2-3 working days.

To track your order, you’ll receive a tracking number once your order has been shipped. If you have any questions or concerns about your order, please don’t hesitate to contact me via Whatsapp. 

Thank you for choosing my online padel store for your equipment needs, and I look forward to providing you with a positive shopping experience. – Ewan 🙂

To guarantee next day delivery, you’ll need to place your order before 11am, as our DHL driver collects orders around 12-1pm.

Please note that next day delivery is only available for orders within the UK. I recommend contacting me via Whatsapp if you have any questions about the availability of next day delivery for your location.

If you have any questions or concerns about your order or delivery, please don’t hesitate to contact me.

Thank you for choosing our online padel store for your equipment needs, and we look forward to providing you with a positive shopping experience.